I want to take a few minutes to express my complete satisfaction with the new deck, patio cover and privacy fencing as designed and installed by Saddleback Vinyl. This has been, without a doubt, one of the most enjoyable experiences in my life and the completed project has transformed my backyard into the “showcase” of our neighborhood. It has truly made my house into a home!
I doubt I would be able to make such a positive statement without the capabilities of the installers of deck, patio cover and fencing, and equally important, the support your field personnel receive from the “front” office.
When I first contacted Saddleback Vinyl and met with Eric, I truly intended to replace only my existing patio cover. But after talking with Eric for a while, I became impressed with the background and capabilities of your company and was excited about committing to completely replace my existing patio and decks.
I want to say that the quality of both the vinyl products and the decking material is some of the finest I have ever seen. But equally impressive is the capability of your field installation personnel and their exacting attention to detail. Everything about the products and workmanship is First Class.
In my experience, no project of this size is without some warranty follow up items. Here too, I am extremely pleased with the timeliness and attention to the buyers concerns. This service and attention to detail is also First Class.
Please share these comments with your staff and others that participated in this construction and let them know just how satisfied I am. Thank you again for being part of the success that I feel Saddleback Vinyl has so deservedly earned!